ESON CAPIL returns

RETURNS & EXCHANGES

Hassle-free returns for your peace of mind

OUR RETURN POLICY

30-Day Returns

Return within 30 days of purchase for a full refund

Original Condition

Items must be unused with original tags attached

Quick Processing

Returns processed within 3-5 business days

RETURN PROCESS

  1. Initiate Your Return:

    Log into your account and go to your order history. Select the item you wish to return and follow the prompts.

  2. Print Return Label:

    Once your return is approved, you'll receive a prepaid return label via email. Print this label.

  3. Pack Your Item:

    Carefully pack the item in its original packaging, ensuring all tags are still attached.

  4. Ship Your Return:

    Affix the prepaid label to your package and drop it off at the specified carrier location.

  5. Track Your Return:

    Use the provided tracking number to monitor the status of your return.

  6. Receive Your Refund:

    Once we receive and process your return, your refund will be issued to your original payment method.

INITIATE A RETURN

FREQUENTLY ASKED QUESTIONS

NEED ASSISTANCE?

Our customer service team is here to help with any questions about returns or exchanges

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